energysorted

← Resources

Electricity prices in WA: why you usually can’t switch

Western Australia is not on the National Electricity Market. Most households are on regulated Synergy or Horizon tariffs and cannot switch — here’s how to save instead.

By EnergySorted Editorial Team · Updated · 6 min read

WA is a separate market

Western Australia is not part of the National Electricity Market. Its main grid — the South West Interconnected System, covering Perth and the populated south-west — runs as its own market under state rules, and the vast remote areas are served by separate stand-alone systems. This is the single most important fact for WA households to understand.

Because WA sits outside the national framework, the comparison sites, the Default Market Offer and the "switch and save" advice built for the eastern states simply do not apply the same way. WA has its own arrangements, and for residential customers those arrangements are largely about regulated tariffs rather than retail competition.

Regulated tariffs, limited or no choice

For most WA households, electricity is supplied by Synergy in the south-west and by Horizon Power in regional and remote areas. Residential tariffs are regulated by the state government, not set by competition, and are broadly uniform so that country customers pay similar prices to Perth customers even though remote supply costs far more to deliver.

Crucially, residential customers in WA generally cannot switch to a different electricity retailer — full retail contestability has not been opened for households. So the eastern-states game of hunting for a cheaper retailer is, for most WA homes, simply not on the table. It is better to know that up front than to waste time looking for a switch that does not exist.

Where the real savings are in WA

Since you usually cannot change retailer, the savings levers in WA are all on your side of the meter. The biggest is rooftop solar: WA has excellent sun, and self-consuming solar during the day avoids buying power at the regulated rate. Batteries and, where offered, time-based tariff options can push this further by shifting more of your usage to cheaper periods.

The other levers are the familiar ones done deliberately: reducing overall consumption, running heavy appliances in daylight if you have solar, improving the efficiency of heating, cooling and hot water, and making sure you are on the most suitable tariff Synergy or Horizon offers for your household pattern.

Concessions and support in WA

WA runs its own suite of concessions and rebates for eligible households — including help for pensioners, concession-card holders and, at times, broader household electricity credits. These are applied through your Synergy or Horizon account, so the account needs to be in the eligible person’s name and your concession details registered.

Because switching is off the table, claiming every concession you qualify for is one of the most reliable ways to cut a WA bill. EnergySorted’s comparison engine is built for the national market, so its retailer-switching function does not apply in WA — but its guidance on usage reduction, solar sizing and concessions is exactly where WA households should focus.

Frequently asked questions

Can I switch electricity retailer in Western Australia?

Generally no. WA has not opened full retail competition to households. Most residential customers are supplied by Synergy or Horizon Power on regulated tariffs and cannot choose a different retailer.

Why isn’t WA on the National Electricity Market?

WA is geographically separate and runs its own grid, the South West Interconnected System, plus stand-alone systems in remote areas. It operates under state rules rather than the national framework, so eastern-states comparison and switching does not apply.

Who supplies my electricity in WA?

Synergy supplies the south-west, including Perth, while Horizon Power supplies regional and remote areas. Residential tariffs from both are regulated by the state government.

How can WA households actually save on electricity?

Since switching retailer is not an option, focus on rooftop solar and self-consumption, batteries and suitable tariff options, cutting overall usage, improving appliance efficiency and claiming every concession you qualify for.

Does the Default Market Offer apply in WA?

No. The DMO is a National Electricity Market mechanism. WA sets its own regulated residential tariffs, so there is no DMO reference price to compare against.

See this on your own bill

EnergySorted costs every plan in your area against your actual usage.

General information only, current at the time of writing — not financial advice. Rebate schemes and rules change; always confirm details with your retailer or state government energy site.