Our promise
We find you a saving bigger than the fee, or every cent back.
EnergySorted only earns its keep if it finds you money. If in your first year we don’t identify a switch worth more than $39/year, we refund every cent. And whatever we find is yours to keep — we never take a slice of it.
- Refund every cent
- Savings are yours to keep
- No commissions, ever
The guarantee, in one line
In your first paid year, if EnergySorted doesn’t identify a switch that would save you more than your $39/year subscription, email us and we’ll refund every cent. Either way, the savings we find are yours to keep: we never take a slice of them.
How it works
- 1Upload a recent bill. We read your real usage and cost every plan in your area against it. We prove it by reproducing the bill you already pay.
- 2We find your saving. If a genuinely cheaper suitable plan exists, we show it with the exact annual saving. If your current plan is already the best, we tell you that too.
- 3We keep watching. Every night we re-check the market and your plan and alert you when a cheaper deal appears or your rates creep up. The saving keeps coming, not just once.
- 4If we can’t beat the fee, you don’t pay it. No genuine saving above your subscription in your first year? Ask for a refund and we’ll process it.
The fine print (kept honest)
- The identified saving is measured against your current plan and costed on the real usage from a bill you upload, not a hypothetical average home.
- A “saving” means a suitable, generally-available retail plan we can fully cost. We exclude spot-price and uncostable demand tariffs rather than dress them up as cheapest.
- We can only find a saving if a cheaper suitable plan actually exists for your usage. If your plan is already the cheapest, that’s a good outcome. The guarantee simply doesn’t get triggered because there was nothing to beat. In that case, ask us and we’ll refund the fee anyway: you shouldn’t pay to be told you’re already on the best deal.
- Request a refund any time during your first paid year, up to 30 days after it ends, from the email on your account. You never have to wait for a renewal to claim it.
- One refund per customer. We refund the subscription fee. We don’t reimburse a retailer’s charges or a switch you chose not to make.
Nothing here limits your rights under the Australian Consumer Law.
Try it with nothing to lose
30 days free, then $39/year: we find you a saving bigger than the fee in your first year or we refund every cent, and you keep the savings.
Start your free 30-day trial