How quickly will I hear back?

We reply by email, usually within one business day. Billing and account questions from members are prioritised.

Do you offer phone support?

No. EnergySorted is a self-serve platform and we handle support by email, so there is always a written record of your issue and our answer. Send us a message and we will get back to you.

Support

Hit a snag? We'll sort it by email

EnergySorted is built to do the work for you, from comparison to nightly alerts. If something isn't right or you have a question, send us a message and we'll reply by email, usually within one business day.