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Getting told when to switch

How ongoing monitoring works, what triggers an alert, and how to control what you receive.

Updated · 4 min read

Why monitoring matters more than a one-off comparison

Comparing once and switching gets you a good deal today. The problem is what happens next: retailers change prices regularly, and the plan you joined is rarely the plan you are still on two years later. Discount periods end, rates rise at the start of the financial year, and none of that arrives as a phone call.

Once your bill is on file, the market is re-checked against your usage and you are told when the gap is worth acting on — rather than you having to remember to look.

What triggers an alert

An alert fires when a plan you are eligible for would save you a meaningful amount against what you are paying now, or when your own retailer raises your rates.

If you upload a price-change notice from your retailer, the impact is costed against your real usage — so instead of "rates are changing", you get what it does to your bill, and which plans still beat it.

Staying in control of your inbox

Alerts can be turned off entirely, and every email carries a one-click unsubscribe that works without logging in. Unsubscribing from marketing does not stop the emails you actually asked for, such as a price-rise warning.

Frequently asked questions

How often will I hear from you?

Only when something is worth telling you about. There is no fixed schedule designed to keep you engaged.

Can I get a daily summary instead?

Yes — a daily briefing covering what the weather and your tariff mean for the day ahead is available, and it is opt-in.

What if I already switched?

Tell us which plan you moved to and the baseline updates, so future alerts are measured against your new plan rather than your old one.

More help

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